Response to COVID-19


We are excited to welcome you back to Mercedes-Benz Parramatta. We are now trading as normal, with COVID Safe policies and procedures in place. We would like to thank you for your ongoing support, and our team for their dedication and flexibility during this time. We are excited to welcome you all home. Please note, guests entering our dealership must comply with the current NSW Public Health Orders below:
·        Guests will be required to sign in via the Service NSW COVID Safe QR Code check-in
·        Proof of vaccination status will be required if entering our showrooms or visiting our guest lounge via a NSW government approved COVID-19 vaccination certificate
·        Face masks must be worn whilst indoors
·        Social Distancing – 1 person, per 4 square metre rule
In response to the concerns around the spread of coronavirus (COVID-19), we would like to take this opportunity to personally reassure you that our team at Mercedes-Benz Parramatta are taking proactive measures to protect our staff and you, our valued guests.
We have reviewed our health and safety procedures and taken additional measures to ensure your safety. You can read below for an update on our current practices.
Hygiene practices
We continue to maintain the highest hygiene and cleaning practices throughout our dealerships. We’re closely following all advice received from NSW Health regarding precautions that are needed to minimise risks associated with COVID-19.
We are ensuring our staff maintain high hygiene standards throughout each dealership, including practicing proper hand sanitising procedures and cough etiquette. We are equipped with hand sanitiser stations, which are available to all staff and our guests.
We continue to uphold the highest standards when it comes to cleaning our dealerships, including service and loan cars, with already stringent hygiene processes in place. At a minimum, our dealerships are cleaned daily.
As part of our COVID-19 safety plan to help create and maintain a safe environment for you, our employees and guests we ask that you assist us in preventing the spread. 
In the meantime, we look forward to welcoming you to Mercedes-Benz Parramatta.